Thank you for shopping at Creator Home Decor.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
At Creator Handicrafts, we pride ourselves on delivering high-quality home decor, furniture, clocks, and other handcrafted items. Our team works diligently to ensure that every product meets the highest standards of craftsmanship and design. To ensure a positive experience for our customers, we have established the following Returns and Replacement Policy:
Replacement Policy
We do provide replacements in the unlikely event that you encounter any issues with your product. These issues may include damages sustained during shipping, manufacturing defects, or any discrepancies in the product you receive compared to your order
In the above case, contact must be made within 48 hours of receipt of the products by email care@creatorhandicrafts.com notifying us of any damage to the product with pics of the product received. We will schedule return pick up for the product. Upon return, the article will undergo a quality check to ensure the quality problem is found to be our responsibility rather than misuse or abuse of the product outside of our control. Once the returned product passes the quality check to ensure it is unused and in its original packaging stage, Replacement item will be processed.
Conditions for Replacement
In order for the Goods to be eligible for a replacement , please make sure that:
- The Goods were purchased in the last 3 days.
- After 3 Days No request will be taken for replacement
- The Goods must be in the original condition.
We ensure only the best quality reaches to our customers as each product goes through a well-defined quality check process. However, these being art products, please note that there may be slight variation in looks and finish. The colors shown on the website are close the real color of the product to the extent possible. However, depending upon your display screen, the colors may vary slightly.
Order Cancellation
Orders can be cancelled any time before they are dispatched without any extra costs. Customer has to write us within 24 hrs. No cancellation will be made beyond that. For cancellations beyond the policy, a 30% deduction of the order value will be applied in case of a refund as a return shipping cost once your order will get cancelled refund will be initiate, expected refund with in next 2 to 3 days, in addition to a 1% payment-gateway/transaction charge for prepaid orders. Please note that once the order has been dispatched, it cannot be cancelled.
Returns or Refund
We do not offer returns or refunds in any item, we do provide replacements only in the unlikely event that you encounter any issues with your product. These issues may include damages sustained during shipping, manufacturing defects, or any discrepancies in the product you receive compared to your order.
Exchange Policy
We don’t offer exchange for any Products. As per the policy place a fresh order for a new Product.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: care@creatorhandicrafts.com